• Rockwood Technology is a team of IT professionals who provide high-quality customer service so that our educators can continue teaching, our students continue with their learning and our staff continue to support our schools.

    New this year! Rockwood is moving from an email-based tech help system to a more responsive tech help desk system that is available 24-7. The new Rockwood Incident IQ has many benefits: 

    • Response: expedite your need to the RSD tech who will provide the solution
    • Communication: provides updates along the way as the issue is being resolved
    • Information: shares helpful articles with our customers to increase their learning
    Login to view a quick tutorial ​to see how easy the new help desk system works! Use your Rockwood user name/password.

Need Help?

  • We offer three ways for you to reach the Rockwood Help Desk:

    On the Web
    Create a ticket using the new Rockwood Incident IQ website.

    Through Email
    Create a ticket via the Rockwood Help Desk email address.

    By Phone
    Call the Rockwood Help Desk at (636) 733-1111. Hours are Monday through Friday from 7 a.m. to 4:30 p.m.