Rockwood Technology is a team of IT professionals who provide high-quality customer service so that our educators can continue teaching, our students continue with their learning and our staff continue to support our schools.
New this year! Rockwood is moving from an email-based tech help system to a more responsive tech help desk system that is available 24-7. The new Rockwood Incident IQ has many benefits:
Login to view a quick tutorial to see how easy the new help desk system works! Use your Rockwood user name/password.
- Response: expedite your need to the RSD tech who will provide the solution
- Communication: provides updates along the way as the issue is being resolved
- Information: shares helpful articles with our customers to increase their learning
We offer three ways for you to reach the Rockwood Help Desk:
On the Web
Create a ticket using the new Rockwood Incident IQ website.
Create a ticket via the Rockwood Help Desk email address.
Call the Rockwood Help Desk at (636) 733-1111. Hours are Monday through Friday from 7 a.m. to 4:30 p.m.