Frequently Asked Questions

General

  • How do I register for a program?

  • Can I register for a program if my child does not attend a Parkway or Rockwood school or I do not live in Parkway or Rockwood?

  • When does registration open?

  • How do I know if I'm registered?

  • Is fee assistance available for Community Ed programs?

  • Are there discounts for individuals age 60 and older?

  • How do I get a Gold or Silver Card?

  • When registering, I don't see an option for the Gold or Silver Card rate. How do I get that rate since I am a Gold or Silver card holder?

  • What is the cancellation policy?

  • How do I cancel my registration in a program?

  • I accidently signed up for the wrong program. How do I change my registration?

  • The program I want to register for is full. What do I do?

  • Does Community Ed cancel programs due to inclement weather?

  • How will I find out if a program is cancelled?

  • What grade level do I register for when signing my child up for summer programs?

  • Do you have behavior management and/or discipline guidelines for participant in programs?

  • I have a voucher/credit amount from a previous program. How do I apply it to a new registration.

  • Either myself or my child has special needs that may require accommodations. How do you determine if/what accommodations will be made?

  • What are the rates for the Adventure Club before/after school care program?

  • I have other questions about Adventure Club. How can I get more information?

  • Where do I find information about Trek & Travel trip programs?

  • How can I learn more about bringing my group to the Babler Outdoor Education Center?

  • How do I find the blackout dates for the basketball, volleyball and flag football leagues?

  • How can I provide feedback for a program I've taken?

  • How can I find the address to a program location?

  • Where is the main Community Ed office located? What hours is the office open?

  • What is the Community Ed Federal Tax ID? Where can I find my end-of-year tax statement?

  • When are program guides mailed to district households?

  • I didn't receive my program guide in the mail. How can I get another copy?

  • Are gift certificates available for Community Ed programs?

  • I have an idea for a program. Who do I contact?

  • How do I sign up as a volunteer coach for a sports program?

  • How can I work with Community Ed?

  • I still have additional questions. Who do I contact for more information about Community Ed?

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Adult Education & Literacy

  • What do HSE and GED mean?

  • Why should I take the High School Equivalency (HSE) Test?

  • Who can take the High School Equivalency (HSE) Test?

  • Can I take the High School Equivalency (HSE) Test in St. Louis?

  • Does the Parkway-Rockwood Community Ed Adult Education & Literacy program administer the High School Equivalency (HSE) Test?

  • What areas are tested on the High School Equivalency (HSE) Test?

  • Do I need to know how to use a computer?

  • How long are the High School Equivalency (HSE) Tests?

  • How do I apply to take the High School Equivalency (HSE) Tests?

  • Is there a charge for the High School Equivalency (HSE) Tests?

  • How do I know if I'm ready to take the High School Equivalency (HSE) Tests?

  • How do I enroll in one of your classes?

  • If I am 16 or 17, do I have to do anything special before I take High School Equivalency (HSE) classes?

  • What is my tests show that I am not ready to pass the High School Equivalency (HSE) Tests?

  • Is there a charge for your classes?

  • Do I have to live in the Parkway or Rockwood attendance area to enroll in one of your classes?

  • I am older and I quit school a long time ago. Can I come to your classes?

  • I graduated from high school. I don't need to take the High School Equivalency (HSE) Tests, but would like to improve my skills. Can I come to class?

  • After I have been in class, will there be a chance to take a High School Equivalency (HSE) official practice test?

  • I know that I need your classes, but I'm nervous about starting something so new and different. Can I talk to someone about your classes?

  • How do I sign up as a volunteer for Adult Education & Literacy programs?

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School-Age Care

  • How do I enroll in Adventure Club?

  • When does registration open for Adventure Club for school year and summer?

  • I completed an online application for my child for Adventure Club. Does this mean we're enrolled and ready to go?

  • What are the fees for Adventure Club before/after school care program?

  • Why do I get charged the same monthly tuition during holiday months?

  • What is the availability for the Adventure Club before/after school care program?

  • How late can I register for care on a non-school day?

  • My child is currently on a wait list. When will he/she be let in the program?

  • How do I make a schedule change?

  • How do I make changes to my contact information, authorized pickups, etc.?

  • How does drop-off/pick-up work for Adventure Club?

  • What time can we drop off in the morning/pick up in the afternoon?

  • Where is the Adventure Club program located in my school.

  • What happens if I'm delayed and can't pick up on time?

  • How will my child get to and from Adventure Club during the school day?

  • Does Adventure Club provide breakfast before school?

  • Can I do drop in care or flex the days my child attends week to week for Adventure Club?

  • How do I withdraw from the program?

  • I forgot what dates and location I registered for non-school days. How do I find this information?

  • How do I update my payment method if it has changed?

  • How do I set up auto pay?

  • Can I split payment with other individuals on my account?

  • Do you accept State payment assistance?

  • Does my child qualify for free or reduced cost E-Hour classes because we attend Adventure Club?

  • How do I get a tax statement for Adventure Club?

  • Do current Adventure Club families get priority when registration opens for the next school year?

  • I am leaving the country on holiday/vacation for a month. Can I pause my account?

  • I still have additional questions about Adventure Club. Who do I contact for your more information?