* If you are currently a Rockwood staff member, you must use a personal email account to register as an Observer. Once you register, and for ease of Canvas access, be sure to complete an IncidentIQ ticket requesting to merge your staff and personal Canvas accounts.

* If your child was previously enrolled in Launch (Springfield Public Schools), you must contact their support at 417-523-0417 or support@fueledbylaunch.com to remove your Launch Observer account from their system before you can enroll in Rockwood's system as an Observer.

In order to become an Observer in Canvas, you need to obtain a Student Pairing code from your child. To get started, ask your child to log into their account and generate a pairing code. After an Observer enters a valid pairing code, the Observer will be linked to the student. The Observer can then view course content for the student.

If your child needs assistance in generating a pairing code, visit How do I generate a pairing code for an observer as a student?

For more detailed information about Pairing Codes, visit Pairing Code FAQ.

In Canvas, Observers may connect with multiple student accounts.To learn more about this feature, visit Detailed Rockwood Observer Information.

Visit rsdmo.instructure.com/login/canvas and log in with the same credentials you used to set up your account.

Being an Observer in Canvas is similar to looking out the window of a plane. You can see the ground but you can't make out all of the fine details. There may be times when you click a Canvas notification on your phone and it will result in a 503 error. This happens because you do not have a Rockwood student email account, and both Canvas and Google limit what you can see. If you need to see everything, we recommend sitting next to your child while they log in to Canvas. 

To learn more about what Observers can see and access in Canvas, click the following link.

Canvas Observer Permissions

You can receive Canvas notifications for the courses you observe. Notifications are sent to the Canvas contact methods listed in your account User Settings. Your notification settings only apply to you; your notification settings do not affect course notifications sent to the student you are observing.

To learn how to manage notifications, visit Canvas Notifications for Observers.

Users who have an Observer role within a course currently only receive notifications for actions related to the following settings:

• Course Activities
• Conversations
• Scheduling
• Global Announcements

Canvas's default language is English, but you can choose to view the Canvas interface in another language.

Note: Instructors have the option to change the language preference for their courses. If you are observing a student in a course where the instructor has made this change (most often for a foreign language course), the course language will override your selected language.

To learn more about setting your language preferences, visit Change My Language Preference

Canvas provides a variety of user guides, video tutorials, and other resources to maximize the support you might need as an Observer. To learn more, visit the Canvas Observer Community.

Although the Canvas grade book can sync with Infinite Campus, the IC grade book is the official State-reported record of grades. If you have questions about either grade book, contact the student's teacher for more information.