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Rockwood School District

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Help Desk

Rockwood utilizes a responsive technology help desk system called Incident IQ that is available 24/7. This system allows us to:

  • expedite your need to the technician who will provide the solution
  • provide updates along the way as the issue is being resolved
  • share helpful articles to increase learning

On the Web

Visit the Incident IQ Web Portal as a guest or Rockwood staff member.

Create a Ticket Online

Screenshot of the Incident IQ login page

By Email

Send an email with the details of the issue you need help with.

Email Us Your Request

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Over the Phone

Call the Rockwood Help Desk Monday–Friday, 7:00 a.m. – 4:30 p.m.

Call us at 636-733-1111

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