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Rockwood School District
 Learn why Rockwood is a National District of Character! Rockwood Schools Named Among the Best Schools in 2020 by

111 East North Street, Eureka, MO 63025 | Phone (636) 733-2000 | Fax (636) 733-8851

Help Desk

Rockwood Technology is a team of IT professionals who provide high quality customer service so that our educators can continue teaching, our students continue with their learning and our staff continue supporting our schools.

New this year! Rockwood is moving from an email-based tech help system to a more responsive  tech help desk system that is available 24-7. The new Rockwood Incident IQ has many benefits: 

  • Response: expedite your need to the RSD tech who will provide the solution
  • Communication: provides updates along the way as the issue is being resolved
  • Information: shares helpful articles with our customers to increase their learning
Login to view a quick tutorial ​to see how easy the new help desk system works! Use your Rockwood user name/password.

 Need Help?

We offer three ways for you to reach the Rockwood Help Desk:

On the Web

Create a ticket using the new Rockwood Incident IQ web​site​.​

Through Email

By Phone

Call the Rockwood Help Desk at (636) 733-1111. Hours are 
Monday through Friday 
from 7 a.m. to 4:30 p.m.​​