Parents may reset their Infinite Campus Portal password themselves instead of calling the Help Desk for a new password. This requires the portal to have an email address on file that can be used by the system to send reset information.
Set Up a Recovery Email Address
The first time a parent or staff member signs in, a recovery email address will be requested. This is the email address that will be used if a user forgets their username or password.
Input a secured email address and your password. Infinite Campus strongly encourages the use of strong passwords having at least eight characters with a combination of letters, numbers or special characters.
Reset a Password
Select the Forgot your password? link on the Infinite Campus login screen.
Enter your Infinite Campus username. An email will be sent to your established recovery email address.
Use the unique hyperlink contained within the email. You will be directed to a new screen where you can enter a new password for your account.
Enter your new password and save it. You can now sign in using your existing Infinite Campus username and the new password.